Frequently Asked Question
What system info should I include when reporting issues?
Last Updated 4 years ago
In addition to logs and any crash mindumps please include the following:
Windows
Please upload the full dxdiagOutput.txt generated by PA or a full windows DxDiag.txt:https://support.microsoft.com/en-nz/help/4028644/windows-open-and-run-dxdiagexe
macOS
System Information from Apple menu > About This Mac > System Report
- operating system
- RAM
- model identifier
- graphics / displays
eg macOS Sierra 10.12.3 16GB MacBookPro11,3 Intel Iris Pro 1536MB Nvidia GeForce GT 750M 2048MB
Linux
- distribution and version eg Ubuntu 18.04
- graphics card and drivers