Frequently Asked Question

What system info should I include when reporting issues?
Last Updated 6 months ago

In addition to logs and any crash mindumps please include the following:

Windows

Please upload a full DxDiag.txt:https://support.microsoft.com/en-nz/help/4028644/windows-open-and-run-dxdiagexe

macOS
System Information from Apple menu > About This Mac > System Report
  • operating system
  • RAM
  • model identifier
  • graphics / displays
eg macOS Sierra 10.12.3 16GB MacBookPro11,3 Intel Iris Pro 1536MB Nvidia GeForce GT 750M 2048MB

Linux
  • distribution and version eg Ubuntu 18.04
  • graphics card and drivers

Please Wait!

Please wait... it will take a second!