Frequently Asked Question
I use a Windows antivirus or security suite like Avast, Norton, Kaspersky, or ESET and can't log in
Last Updated 5 years ago
If you have been unable to log into the game and use an antivirus / security suite like Avast, Norton, Kapersky, or ESET then you may need to disable network scanning or add exceptions for the following PA files:
- PA.exe
- bin_x64/PA.exe
- bin_x64/host/CoherentUI_Host.exe
- bin_x64/crashupload.exe
- Managing HTTP scanning: https://support.avast.com/en-ww/article/Use-Antivirus-HTTPS-scan
- Network inspection: https://support.norton.com/sp/en/nz/home/current/solutions/v119356663_core_en_us
- Disable network traffic monitoring for PA: https://support.kaspersky.com/13830
- Disable Protocol / SSL / TLS filtering for PA: https://support.eset.com/kb5833/