Frequently Asked Question
Why is irrelevant when submitting your support ticket requesting an unmute or unban.
When automated systems are tripped, continued escalation extends temporary mutes into temporary bans.
Temporary bans request you contact official support where you are asked to read and confirm that you understand the Community Rules and Guidelines, Terms, Acceptable Use Policy, etc typically resulting in a quick unban if you haven't crossed any red lines.
If you have crossed red lines then you need to de-escalate and rectify before you submit your support ticket for consideration.
Consider your responses carefully. They are a litmus test.